Had my very first consultation with Lorraine Russell, what a lovely lady. Lorraine made me feel at ease and explained the process thoroughly. Looking forward to finding me again...... onwards and upwards.

From my very first meeting with Chris and the initial assessment by the clinician, I felt genuinely cared for and valued. From day one, my wellbeing has always been treated as the company’s top priority. Within just a few weeks, my mood and overall wellbeing improved beyond my expectations. The customer service is outstanding — every email and phone call is answered promptly by real people, not chatbots or AI. The regular check-ins with the clinic’s highly relatable nurses show a real sense of duty of care. Combined with frequent blood tests to ensure everything stays balanced, it’s clear that professionalism and attention to detail are at the heart of what they do. In a nutshell, it’s a caring, professional, and truly human service. The results speak for themselve

From the first call I felt listened to and somehow valued. I had consultation, blood tests then another consultation to discuss my blood hormone results. The Doctor explained all the results very clearly and answered all the questions I had. Then discussed how the treatment goes and I decided to go ahead with the treatment. I am awaiting my first prescription at the moment and I am so looking forward to start this journey with the support of the clinic. Thanks to everyone for the team effort that worked seamlessly